Persons with limited mobility face not only physical access barriers but also attitudinal barriers. Here are the most common negative attitudes that get expressed:

  • Ignored as though invisible
  • Irritation or anger that the person is blocking their way
  • Pitying looks
  • Impatiently ordered to walk faster
  • Shoved off balance as the person rushes by

Participants reported that the following helped to change their attitudes about access barriers and become empathic to those with limited mobility:

  • Discussions with family and friends
  • Material on the website
  • Being confronted or asked for help by some with limited mobility
  • Online discussions of distance and time standing as access issues
  • Orientation handouts